Email template

Monthly retainer payment late: email template

When to send it: When a recurring retainer payment has not arrived.

Hi [Client name],

The [Month] retainer invoice ([Invoice number], [Amount]) was due on [Due date] and I haven't received it yet.

As our retainer is paid in advance, I'll need it to keep [Month]'s work scheduled. Could you check it's in hand?

If it would help, I can set the retainer up as a standing order or direct debit so it goes out automatically each month.

Thanks,
[Your name]
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