Email template

Invoice rejected for a missing PO number: email template

When to send it: When a larger client will not pay without a purchase order number.

Hi [Client name],

Your accounts team has let me know that invoice [Invoice number] can't be paid without a purchase order number.

Could you raise a PO for [Amount] and send me the number? I'll reissue the invoice with it straight away.

Just to flag: the work was completed on [Date], so I'd be grateful if the reissued invoice could keep the original due date of [Due date].

Thanks,
[Your name]
Personalise with AI →

More templates like this

Client has gone silent (ghosting)When a client who used to reply has stopped answering entirely.Partial payment received — chasing the balanceWhen a client pays only part of the invoice.Responding to a disputed invoiceWhen a client says they will not pay because they are unhappy with the work or the amount.Offering a payment planWhen a client says they cannot pay the full amount at once.

See all 30 templates →

Send this automatically

AutoChase sends the right reminder at the right time, tracks when your client opens it, and stops as soon as they pay. Free for 3 invoices.

Get started free — no card needed