Email template

First reminder (1 day overdue): email template

When to send it: The day after the due date.

Hi [Client name],

I hope you're well. Invoice [Invoice number] for [Amount] was due yesterday, [Due date], and I haven't seen the payment come through yet.

It's probably just slipped through — I've attached the invoice again. You can pay to the bank details on it, or online here: [Payment link]

If you've already paid, thanks, and please ignore this.

Best wishes,
[Your name]
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Why this works

  • Assume good faith. At one day late, almost nobody is refusing to pay.
  • Always give the "if you have already paid" exit. It keeps the tone friendly and flags payments you might have missed.
  • Send it the day after — not a week later. The longer you wait, the lower it falls on their list.

Useful tools for this stage

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Send this automatically

AutoChase sends the right reminder at the right time, tracks when your client opens it, and stops as soon as they pay. Free for 3 invoices.

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