Email template

30 days overdue: email template

When to send it: A month after the due date.

Hi [Client name],

Invoice [Invoice number] for [Amount] is now 30 days overdue. Despite several reminders, I haven't received payment or an explanation.

Under the Late Payment of Commercial Debts (Interest) Act 1998, statutory interest of [Interest rate]% a year is now accruing on this invoice (currently [Interest to date]), plus fixed compensation of [Compensation].

Please pay the original amount of [Amount] within 7 days and I'll waive the interest and compensation. After that, I'll add them to the balance.

If you're having cash-flow difficulties, reply and we can agree a payment plan.

Regards,
[Your name]
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Why this works

  • Offering to waive interest for quick payment gives the client an easy, face-saving way out — and costs you nothing you were likely to collect anyway.
  • Put the real figures in. Vague threats are ignored; "£23.18 so far, rising £0.64 a day" is not.
  • Offering a payment plan here often converts a non-payer into a slow payer, which is far better than court.

Useful tools for this stage

More templates like this

First reminder (1 day overdue)The day after the due date.Second reminder (7 days overdue)About a week after the due date, if the first reminder got no reply.Third reminder (14 days overdue)Two weeks after the due date.60 days overdueTwo months after the due date.

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