Email template

Checking the invoice was received: email template

When to send it: Two or three days after sending a new invoice, especially to a new client.

Subject line

Email

Hi [Client name],

I sent invoice [Invoice number] for [Amount] on [Invoice date] and just wanted to check it reached you and is with the right person for payment.

If it needs to go to someone in accounts, or needs a purchase order number, let me know and I'll resend it.

Payment is due on [Due date].

Thanks,
[Your name]

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Why this works

Use this with new clients and larger companies, where invoices often go to a shared accounts inbox that nobody reads quickly.
Getting the accounts payable contact now saves a week of chasing later.

Useful tools for this stage

Late payment interest calculator — the exact interest and compensation to quote.
WhatsApp & SMS reminder generator — for clients who ignore email.
Letter before action generator — when reminders have run out.

More templates like this

Payment due soon (3 days before)Three to five days before the due date.Payment due todayThe morning of the due date.

See all 30 templates →

Send this automatically

AutoChase sends the right reminder at the right time, tracks when your client opens it, and stops as soon as they pay. Free for 3 invoices.

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