Glossary

What is Debtor days (DSO)?

The average number of days it takes your customers to pay you.

Debtor days, also called days sales outstanding (DSO), measures how quickly invoices turn into cash. A simple version: (amount currently owed to you ÷ sales over the period) × days in the period.

Rising debtor days are an early warning of cash-flow trouble. Comparing it with your payment terms shows how late clients are on average — if your terms are 30 days and debtor days are 52, you are waiting three extra weeks.

Example

£12,000 owed against £36,000 of sales in a 90-day quarter: (12,000 ÷ 36,000) × 90 = 30 debtor days.

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